Privacy Policy

Privacy Policy

Falcon Sportz  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website www.falconsportz.com or make a purchase from our online store.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or engage in other activities on our site.

Personal Information You Provide:

  • Account Information: Name, email address, shipping and billing addresses, phone number, and payment details (such as credit card information).
  • Order Information: Products you’ve purchased, order history, and payment details.
  • Communication Data: Any information you provide when you contact us via email, chat, or customer service forms.

Information We Automatically Collect:

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your browsing activities on our website. This helps us understand your preferences and improve your shopping experience.
  • Device and Usage Data: Information about your device, browser, operating system, IP address, pages visited, time spent on our site, and other usage details.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process your transactions, deliver products, and manage payments.
  • Customer Service: To respond to inquiries, provide support, and resolve any issues.
  • Personalized Experience: To customize your shopping experience and show you relevant product recommendations.
  • Marketing and Communication: To send promotional emails, newsletters, and updates about new products, special offers, or other marketing communications (if you have opted in).
  • Improvement of Services: To enhance our website, analyze customer behavior, and improve our product offerings.
  1. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, shipping, data analysis, marketing, and customer support. These partners are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If your personal information is incorrect or outdated, you can request that we update or correct it.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations or legitimate business interests.
  • Opt-out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the unsubscribe link at the bottom of any marketing email, or by contacting us directly.
  • Cookie Preferences: You can manage cookie settings in your browser. However, please note that disabling cookies may affect the functionality of our website.
  1. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and help us understand how you interact with our website. Cookies are small data files stored on your device that allow us to remember your preferences and actions across sessions.

Types of cookies we may use:

  • Essential Cookies: Necessary for the operation of our website (e.g., keeping you logged in, remembering items in your shopping cart).
  • Performance Cookies: Help us analyze website traffic and user behavior to improve site performance.
  • Functional Cookies: Enable certain website features, such as remembering your language preferences.
  • Advertising Cookies: Help deliver personalized ads and track the effectiveness of marketing campaigns.

You can manage cookie preferences through your browser settings. If you decline certain cookies, some features of the website may not function as intended.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will delete or anonymize it securely.

  1. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

  1. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information.