Q1. What is Falcon Sportz?

Falcon Sportz specializes in premium custom handgun grips and firearm accessories, combining quality materials, precision craftsmanship, and distinctive designs. Our collection also includes selected airgun products and accessories, ammunition storage solutions, and other specialty products.

Q2. What products can I purchase from Falcon Sportz?

Our online collection includes custom handgun grips, wooden grips, G10 grips, brass designs, custom-engraved options, airgun products, ammunition storage boxes, and other accessories. Availability varies by product.

Q3. What makes Falcon Sportz grips special? 

Our grips are designed with attention to material quality, finish, detailing, and model compatibility. From classic checkered patterns to distinctive floral designs and custom finishes, our collection offers a range of styles for customers seeking a personalized appearance.

Q1. How can I find the right grip for my handgun model?

Check the model and compatibility details listed on the individual product page before ordering. If you are unsure whether a grip fits your particular model or variant, contact us with the model details so we can help clarify compatibility.

Q2. What materials are available for custom grips?

Depending on the design, our collection includes materials such as wood, G10, brass, and rubber. Please refer to the relevant product page for the exact material and finish of each item.

Q3. Do you offer custom-designed grips?

Customization options depend on the product. Please contact Falcon Sportz to enquire about available designs, finishes, engraving, or other customization requirements before placing your order.

Q4. How do I maintain my custom grips?

Care instructions depend on the material. Use suitable cleaning methods and avoid harsh chemicals or abrasive materials that may damage the surface or finish. Follow any specific care instructions supplied with your product.

Q1. Where can I find product specifications?

Each product page provides the available description, features, material details, and model information. Review these details carefully before purchasing. Contact our team if you require clarification.

Q2. Are all products available for immediate purchase?

Product availability varies. Items marked as sold out are currently unavailable for purchase through the normal in-stock listing. Please check the product page or contact us for further information.

Q3. Will the product look exactly like its website photographs?

We aim to represent our products accurately through photographs and descriptions. However, minor variations in colour, texture, and finish may occur because of lighting, photography, display settings, and natural material characteristics.

Q1. How do I place an order?

Select your desired product, add it to your cart, and proceed to checkout. Enter the required delivery information, review your order, and complete payment using an available checkout method.

Q2. How will I receive confirmation of my order?

After placing an order, check the confirmation displayed at checkout and any confirmation communication sent to your registered contact details. If you cannot confirm whether your order was placed successfully, contact our support team.

Q3. Can I modify or cancel my order?

Please contact us as soon as possible if you need to change or cancel an order. Requests depend on the order's processing and dispatch status. Once an order has been processed and shipped, changes may no longer be possible.

Q4. What payment methods does Falcon Sportz accept?

Available payment options are displayed during checkout. Please review the payment methods shown for your order before completing the transaction.

Q1. Where does Falcon Sportz deliver?

Shipping availability depends on the destination, product, courier service, and applicable legal or regulatory restrictions. Please check delivery availability at checkout or contact us to confirm whether your selected product can be shipped to your location.

Q2. How long does order processing take?

According to our Shipping Policy, orders are typically processed within 10 business days after successful payment. Orders placed on weekends or holidays are generally processed on the next business day. Processing may take longer during busy periods.

Q3. How long does delivery take after dispatch?

Delivery time depends on the destination, shipping method, and courier operations. Please refer to the delivery estimate provided for your order, where available. Processing time and transit time are separate.

Q4. How can I track my shipment?

When tracking information is provided after dispatch, use the tracking number or link to check your shipment's status. If you need assistance, contact us with your order number.

Q5. Is international shipping available?

International shipping availability depends on the destination and the product being ordered. Customs duties, import taxes, and other charges may apply to international orders. Please check the applicable shipping terms and local import requirements before placing an order.

Q6. What should I do if my order is delayed, lost, or damaged?

Contact us at info@falconsportz.com or +91 998 826 5344 with your order details and a description of the issue. For damaged products, please include clear photographs of the item and packaging where possible. Our team will review the matter under the applicable policy.

Q1. What is the Falcon Sportz return and refund policy?

Returns and refunds are subject to our published Refund Policy. Eligibility depends on the product's condition, the reason for the request, and the applicable deadlines. Please review the policy before placing your order.

Q2. Can I return a product if it is damaged or faulty?

If you receive a damaged or faulty product, contact us promptly with your order number and supporting photographs. Our published Refund Policy specifies a 7-day period for reporting damaged or faulty items. The request will be reviewed according to the applicable policy.

Q3. Can I return a custom-made or personalized product?

Certain personalized or custom-made products may be excluded from refunds under our published policy. Please confirm the applicable terms before placing an order for a customized item.

Q4. Who pays the return shipping charges?

Return shipping costs are addressed in our Refund Policy. The policy generally places these costs on the customer unless the product is defective or damaged during shipping. Please contact us for instructions before returning an item.

Q5. How long does a refund take?

Refunds are subject to inspection and approval under the applicable policy. Our published Refund Policy indicates that approved refunds are generally credited to the original payment method, typically within 5–7 business days after processing. Actual bank or payment-provider timelines may vary.

Q1. How can I contact Falcon Sportz?

You can reach our team using the following contact details:

· Email: info@falconsportz.com

· Phone: +91 998 826 5344

· Address: Falcon Sportz, Queen's Road, Amritsar, Punjab, 143001

You can also visit our Contact Us page.

Q2. Can I contact you before buying a product?

Yes. We encourage customers to contact us for clarification about product specifications, grip compatibility, available designs, materials, and shipping eligibility before completing their purchase.

Q1. Are there any legal requirements for purchasing certain products?

Some products may be subject to age, licensing, documentation, import, transport, or other legal requirements. Customers must comply with the laws and regulations applicable to their location and the product concerned. Please contact us before ordering if you need clarification.

Q2. Can every product be shipped to every location?

No. Shipping eligibility may vary according to product type, destination, courier restrictions, and applicable laws. An order may not be eligible for dispatch to certain locations even if the product appears on our website.